Setting Up An Office Manager

Giving 'Office Manager' access to a team member is giving them full control and access over your entire phone system. This includes your greetings, schedule, staff, and detailed records.

Warning - Word Of Advice

We have seen newly appointed 'office managers' delete entire phone systems, greetings, schedules and completely shut down the phone system of a company. Be careful when making the decision to give someone access, and ensure they aren't going to start deleting critical functions. Encourage them to reach out to our team if they are ever unsure or experience an issue as we are here to help, and provide guidance.  

Limiting Office Managers
We recommend one to two office managers for each account. Anymore Office Managers and you run into trouble with multiple people changing things with unintended consequences. 

If you want to see a list of all access and privileges given to office managers: Office Manager Privileges scroll down past the user list. 

Adding or Removing an Office Manager

If you wish to add or remove an office manager from your account, you must contact your Account Manager or our support team. This is to ensure that we can explain the importance of Office Manager access and discuss your account setup.