Agent Settings : B1 Communications Inc.

Getting Started
- Account Setup
Manage Your Phone System
- Account Management
- Voicemail Management
- Answer Rules & Call Forwarding
- User Management
- Timeframe & Schedule
- Auto Attendant & IVR
- Ring Group & Call Queues
- Call Centre
- Webphone + Mobile App
  - Best Practices For Webphone
  - Download Mobile App
- International Calling
- Digital Fax
  - Managing Fax Portal
  - Adding Users to Fax Portal
- Desk Phone Management
  - Templates
Phone Guides
- Network & Firewall
  - Firewall Configurations for VoIP
Troubleshooting
- Call Quality
- System & Features
- Desk Phones
- Web Phone
  - Webphone isn't connecting to my Microphone
- Mobile App
  - Poor Call Quality
FAQ
- Network & Security Protocols
  - Call Recording Legal Requirements
Using Your Phone
- Features
  - article

Call delay, time away, etc.