Manage Your Phone System
User Management, Call Flow, Schedule & Greeting
Account Management [DONE]
- Setup Call Recording [DONE]
- Request New User [DONE]
- Request New Telephone Number [DONE]
- Update Payment Method [DONE]
- Order or Replace a Desk Phone [DONE]
Voicemail Management [DONE]
- Resetting Users Voicemail PIN [DONE]
- Enable/Disable Voicemail to Email For Users [DONE]
- Enable/Disable Voicemail For Specific Users [DONE]
- Create & Access General Voicemail Box [DONE]
- Enable & Access Voicemail Transcription [DONE]
Answer Rules & Call Forwarding [DONE]
User Management
- Replace Existing User (Recycle)
- Setup an Office Manager
- Reset User Password
- Change Outbound Number or Name Display
- Change Timezone Of User
Timeframe & Schedule
Auto Attendant & IVR
- Setup Open Greeting
- Setup Delayed Greeting (Ring Users First)
- Setup Multiple Language Options
- Setup After Hours Emergency Forwarding
- Setup Closed or Holiday Greeting
Ring Group & Call Queues
- Create & Manage Ring Groups
- Setup & Manage Call Queue
- Add/Remove Agents From Call Queue
- Difference Between Ring Group & Call Queues
- Types of Call Queues