Updating your payment method

Thank you for keeping your account in good standing. We really appreciate you. It helps our team focus on delivering great customer service.

This is a not something that can be done in the portal. 

 

We offer two payment methods for all customers

1. Automatic Credit Card

We accept Visa, Mastercard & American Express via Stripe. All billing emails include a secure link to update your credit card in our billing platform. This link expires after a few days, so if you require a new link to be sent - contact your account manager or support and we will send you a new secure link to update your credit card. 

2. Pre-Authorized Debit

We offer pre-authorized debit, known as PAD as a payment method. You can securely update your banking details with our payment partner, Rotessa by using this Secure link. The balance of each invoice will automatically be deducted from your bank account within 3 business days. 

3. Wire Payments (Approval Required)

This payment method is limited to customers that spend a minimum of $1,000 per month. Approval is required and payment must be received within 15 days of each invoice.

At this time we do not accept cheques. They will be returned to you.